MyCare Medical Group
This role is an Evergreen position.
We have rotating needs within 15 miles of the posted location.
Please apply to this posting to be considered for positions within that radius.
Job Summary The Front Office Coordinator will be responsible for greeting all patients and clinic visitors in a friendly manner, directing them to the appropriate location, and providing general information about the office.
The front office activities include receptionist tasks, check-in & check-out processes, and scheduling coordination duties.
Job
Responsibilities:
Answering phones efficiently and with the proper etiquette, welcoming patients and directing the calls to the appropriate person/department.
Updating patient information in computer when necessary.
Scheduling new patients, collecting insurance information, filling out proper forms to set up new patient files and preparing file labels.
Verifying medical insurance for all appointments (at least one day prior to service) and walk-in patientsMaintaining inventory of new patient forms and office supplies required for front desk activitiesMonitoring patient wait time and ensuring physicians' on-time schedule.
Prioritizing appointment versus walk-in.
Assisting in pulling charts for walk-in patients.
Providing patients the proper documentation for quick referrals using preferred networkEnsuring patients leave with all necessary forms and paperwork (i.
e.
receipt of visit, lab requisition, prescription, etc.
)Scheduling any necessary follow-up appointments, confirming next days appointments, and also following up on any missed appointmentsRespecting and maintaining privacy and dignity of patients to assure client confidentiality at all times.
Maintain operations by following policies and proceduresContribute to team effort by accomplishing related responsibilities as neededJob
Qualifications:
High school diploma or equivalentA minimum of 1 year of experience within a medical office settingMinimum 1 year within a customer service industryData entry and typing experience.
Bilingual in English/Spanish is preferredKnowledge of basic medical terminology is preferredAbility to speak clearly and communicate effectively over the phone.
BENEFITSComprehensive benefits package, including Health, Vision, Dental, and Life insurancesFSA and Life Assistance Program (EAP)401(k) Retirement PlanHealth Advocacy, Travel Assistance, and My Secure AdvantagePTO Accrual and HolidaysTalent Search#INDNPPowered by JazzHRAbout the Company:
MyCare Medical Group.
Estimated Salary: $20 to $28 per hour based on qualifications.
We have rotating needs within 15 miles of the posted location.
Please apply to this posting to be considered for positions within that radius.
Job Summary The Front Office Coordinator will be responsible for greeting all patients and clinic visitors in a friendly manner, directing them to the appropriate location, and providing general information about the office.
The front office activities include receptionist tasks, check-in & check-out processes, and scheduling coordination duties.
Job
Responsibilities:
Answering phones efficiently and with the proper etiquette, welcoming patients and directing the calls to the appropriate person/department.
Updating patient information in computer when necessary.
Scheduling new patients, collecting insurance information, filling out proper forms to set up new patient files and preparing file labels.
Verifying medical insurance for all appointments (at least one day prior to service) and walk-in patientsMaintaining inventory of new patient forms and office supplies required for front desk activitiesMonitoring patient wait time and ensuring physicians' on-time schedule.
Prioritizing appointment versus walk-in.
Assisting in pulling charts for walk-in patients.
Providing patients the proper documentation for quick referrals using preferred networkEnsuring patients leave with all necessary forms and paperwork (i.
e.
receipt of visit, lab requisition, prescription, etc.
)Scheduling any necessary follow-up appointments, confirming next days appointments, and also following up on any missed appointmentsRespecting and maintaining privacy and dignity of patients to assure client confidentiality at all times.
Maintain operations by following policies and proceduresContribute to team effort by accomplishing related responsibilities as neededJob
Qualifications:
High school diploma or equivalentA minimum of 1 year of experience within a medical office settingMinimum 1 year within a customer service industryData entry and typing experience.
Bilingual in English/Spanish is preferredKnowledge of basic medical terminology is preferredAbility to speak clearly and communicate effectively over the phone.
BENEFITSComprehensive benefits package, including Health, Vision, Dental, and Life insurancesFSA and Life Assistance Program (EAP)401(k) Retirement PlanHealth Advocacy, Travel Assistance, and My Secure AdvantagePTO Accrual and HolidaysTalent Search#INDNPPowered by JazzHRAbout the Company:
MyCare Medical Group.
Estimated Salary: $20 to $28 per hour based on qualifications.
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