IT Support Technician
Quick Apply Full-time Temporary Contract 21 hours ago Full Job Description Job
Summary:
Under the supervision of the Sr.
Manager, Information Technology, the Computer Support Technician ensures the proper functioning of computer hardware and software.
Responsibilities:
Ensure our technologies are accessible and equipped with up-to-date hardware and software.
Provide support to employees at our various locations in Canada and the United States in person or remotely.
Troubleshooting our hardware, software, and network operating systems.
Be able to respond quickly to critical issues.
Learn and know all company's hardware and software.
Install, upgrade, and evolve hardware and software.
Be able to examine or replace parts on computers.
Provide guidance to new users on existing technologies.
Train new users on our existing and future technologies.
Active Directory Management File Server Management Maintain inventory of computer equipment and licenses including maintenance contracts Document outages and troubleshoot issues.
Perform other related duties as required during or outside regular working hours.
Be able to travel as needed to do work at other sites.
Cyber Security Ensure that antiviruses and anti-malware are installed and updated on all computers.
Ensure that no user is an administrator of their computer.
Ensure all operating systems are at the right version, supported and patched automatically.
Ensure that no illegitimate software is installed on computers.
Experience/Requirements:
Associate Degree or higher in Computer Technology/Science 2 to 3 years of experience as an IT Support Technician Microsoft and Windows including Active Directory Microsoft Office 365Experience with ERP systems Computer hardware, system software Computer troubleshooting Cyber Security Internet and email software Analysis and problem-solving skills Fast and efficient decision-making Good written and verbal communication Good listening skills Good time management Knowledge of routers and switches Job Types:
Full-time, Contract, Temp-to-hire Pay:
$26.
00 per hour Experience level:
3 years Schedule:
Monday to Friday
Experience:
IT support:
3 years (Required) sharepoint/active directory:
2 years (Required) Server/Office:
2 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Under the supervision of the Sr.
Manager, Information Technology, the Computer Support Technician ensures the proper functioning of computer hardware and software.
Responsibilities:
Ensure our technologies are accessible and equipped with up-to-date hardware and software.
Provide support to employees at our various locations in Canada and the United States in person or remotely.
Troubleshooting our hardware, software, and network operating systems.
Be able to respond quickly to critical issues.
Learn and know all company's hardware and software.
Install, upgrade, and evolve hardware and software.
Be able to examine or replace parts on computers.
Provide guidance to new users on existing technologies.
Train new users on our existing and future technologies.
Active Directory Management File Server Management Maintain inventory of computer equipment and licenses including maintenance contracts Document outages and troubleshoot issues.
Perform other related duties as required during or outside regular working hours.
Be able to travel as needed to do work at other sites.
Cyber Security Ensure that antiviruses and anti-malware are installed and updated on all computers.
Ensure that no user is an administrator of their computer.
Ensure all operating systems are at the right version, supported and patched automatically.
Ensure that no illegitimate software is installed on computers.
Experience/Requirements:
Associate Degree or higher in Computer Technology/Science 2 to 3 years of experience as an IT Support Technician Microsoft and Windows including Active Directory Microsoft Office 365Experience with ERP systems Computer hardware, system software Computer troubleshooting Cyber Security Internet and email software Analysis and problem-solving skills Fast and efficient decision-making Good written and verbal communication Good listening skills Good time management Knowledge of routers and switches Job Types:
Full-time, Contract, Temp-to-hire Pay:
$26.
00 per hour Experience level:
3 years Schedule:
Monday to Friday
Experience:
IT support:
3 years (Required) sharepoint/active directory:
2 years (Required) Server/Office:
2 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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